Question 1

How long does a typical project take?

Accepted Answer

It depends on scope. A starter website is delivered in 5–7 days, while custom web apps and SaaS platforms take a few weeks. We'll give you a clear timeline with your quote.

Question 2

How do payments work?

Accepted Answer

All payments are processed securely through Stripe. Digital products are available for instant download after purchase, and project work is billed per the agreed milestones.

Question 3

Do you offer refunds?

Accepted Answer

Yes. Eligible digital products come with a 30-day money-back guarantee. Custom work that has already started is non-refundable. See our Refund Policy for full details.

Question 4

Can I get a custom product or feature?

Accepted Answer

Absolutely. Beyond our marketplace, we build fully custom websites, apps, extensions and software. Request a quote and we'll scope it with you.

Question 5

Do you provide support after launch?

Accepted Answer

Yes, we offer 24/7 support and optional maintenance plans to keep your product secure, fast and up to date.

Question 6

What technologies do you use?

Accepted Answer

We use modern, battle-tested frameworks and tools chosen to fit each project — prioritizing performance, security and long-term maintainability.